Thus one productive line of inquiry quickly yielded evidence: the differences in the way agency officers undercover as diplomats were treated from genuine foreign service officers (FSOs). The pay scale at entry was much higher for a CIA officer; after three to four years abroad a genuine FSO could return home, whereas an agency employee could not; real FSOs had to be recruited between the ages of 21 and 31, whereas this did not apply to an agency officer; only real FSOs had to attend the Institute of Foreign Service for three months before entering the service; naturalized Americans could not become FSOs for at least nine years but they could become agency employees; when agency officers returned home, they did not normally appear in State Department listings; should they appear they were classified as research and planning, research and intelligence, consular or chancery for security affairs; unlike FSOs, agency officers could change their place of work for no apparent reason; their published biographies contained obvious gaps; agency officers could be relocated within the country to which they were posted, FSOs were not; agency officers usually had more than one working foreign language; their cover was usually as a “political” or “consular” official (often vice-consul); internal embassy reorganizations usually left agency personnel untouched, whether their rank, their office space or their telephones; their offices were located in restricted zones within the embassy; they would appear on the streets during the working day using public telephone boxes; they would arrange meetings for the evening, out of town, usually around 7.30 p.m. or 8.00 p.m.; and whereas FSOs had to observe strict rules about attending dinner, agency officers could come and go as they pleased.
As soon becomes evident on reading, the fact that Totrov was able to produce telephone book-size volumes of CIA and other intelligence officers for KGB chief Yuri Andropov testified to the structural defects within the U.S. government in the relationship between its key operational departments in the sphere of foreign policy. All Totrov did, once apprised of this crucial flaw, was follow through schematically and draw out the pattern. This was human intelligence of the highest order and an acute embarrassment, once known, to those responsible for the conduct of U.S. foreign intelligence.